Key Information Technologies has been building and supporting petroleum ERP software for fuel jobbers, home heating operators, and lubes distributors since 1994. Independent, Michigan-based, and still built by the same team that started it.
Key Information Technologies is a Michigan-based software company with a single focus: petroleum ERP for fuel jobbers, home heating operators, and lubes distributors. We don't build accounting software for restaurants. We build BookWorks, and we've been building it since 1994.
That focus means something. Every feature in the platform, every support specialist, and every implementation we run is shaped by 30+ years of deep petroleum industry knowledge.
BookWorks serves fuel jobbers, petroleum marketers, home heating operators, and lubes distributors. Our entire R&D roadmap and support knowledge are concentrated in one industry.
BookWorks was designed from the ground up for petroleum wholesale — terminal pickups, BOL processing, rack-based pricing, multi-state tax reporting, ATG monitoring, and degree-day dispatching.
Unlimited phone and email support included in your monthly fee. The people who answer have often worked in petroleum accounting or operations themselves.
BookWorks is built, maintained, and supported by the same team — no outsourcing. When you request custom development, it's done by the people who wrote the platform.
Key Information Technologies is a focused, experienced team. These are the people who build, implement, train, and support BookWorks every day.
Your Project Management team manages your BookWorks implementation from kickoff through go-live and leads all training sessions.
H&N team handles all technical infrastructure — SQL database installation, server setup, application deployment, and DTN and other partner integrations.
Jeff is the executive sponsor for every client engagement. For questions requiring executive decision-making, Jeff is your direct contact.
Support team manages all your ongoing questions. Deep petroleum operations knowledge on every call.
The billing team handles all billing inquiries for Key Information Technologies.
BookWorks is built and maintained by an in-house development team with deep petroleum domain expertise.
Between 2017 and 2018, PDI Technologies acquired FACTOR, DM2, Pinnacle/FuelSmart, and FireStream — the four largest independent petroleum ERP vendors besides BookWorks. Key Information Technologies was not acquired. It remains fully independent — same ownership, same team, same mission.
No acquisition risk. Key Information Technologies is privately held. Your platform investment is not subject to a private equity exit strategy.
No forced migrations. Your BookWorks configuration is yours. You won't receive a notice that your version is deprecated and you need to migrate.
Stable pricing. We don't have venture debt to service. Your monthly fee is stable and predictable.
Same people, long tenure. The support team you work with today is likely the same team you'll work with in five years.
Decisions made in Birmingham. Product roadmap, pricing, and customer commitments are made by the Key Information Technologies team — not a parent company in another city.
Key Information Technologies is headquartered in Birmingham, Michigan. Our entire team — development, support, training, and management — operates from this location.